Virtual Assistant
THE PERSON
BEHIND YOUR BUSINESS.
A good assistant doesn't wait to be told what to do, she sees what needs doing. I bring structure, reliability and a real understanding of how a business works, so you can focus on what you do best.
Working with clients worldwide, in German, English and Spanish.
What I offer
Six ways I support you, and more
From day-to-day admin to customer contact: choose what you need, or let me take care of all of it.
Administrative Support
Travel planning and booking, data entry and well-organized documents, so nothing gets lost and everything runs smoothly.
Customer Support
Friendly, professional communication with your customers: emails, chats, ticket systems, follow-ups and calm handling of complaints.
Social Media Support
Content scheduling, captions, content creation and community care, so your channels stay active and consistent.
Organization & Research
Online research, clear processes, organized files and workflows, and someone who keeps every task moving.
Hospitality & Guest Experience
Reservations, bookings and guest communication with real service in mind, from check-in support to turning a complaint into a happy guest.
Executive & Personal Assistant
Travel coordination, expense tracking and reporting, internal communication and priorities kept in order, for founders and executives.
Tools I work with
Also possible
“I take the weight off your shoulders, bring clarity into your tasks and keep everything running behind the scenes.”
I come from administration, customer service and digital work, and I know how to combine structure, reliability and a clear view of processes. I work independently, think ahead and take care of things properly the first time, without unnecessary back and forth.
Behind the scenes
What working together looks like
A look at how I work and what I can take over, straight from my portfolio.
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The process
From first call to first task
Getting to know each other
First we find out what you want to hand off: what you need, what eats up your time and what you'd rather not do yourself.
Finding the right setup
We agree on your tasks, your monthly hours and how you'd like to reach me. Recurring tasks I simply do every month.
Getting started
I work through your tasks on my own. If I have questions, I ask them all at once. When something is done, I let you know.
Support that grows with you
If you need more, we talk it through and agree on it together.
Let's take some weight off your shoulders.
Free intro call, no pressure. Tell me what your days look like, and I'll show you where I can take over.